Frequently Asked Questions
Everything you need to know about your next BURGA purchase.
How long does shipping take for my order?
Standard shipping usually takes 3-7 business days within the EU and US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return request.
Are BURGA phone cases protective or just stylish?
Our cases are designed for maximum protection. Our 'Tough' range features a dual-layer system with a silicone inner sleeve and a hard shell exterior to absorb impact.
Do you offer a warranty on your products?
Yes, we provide a 12-month warranty on all our products covering any manufacturing defects or print issues under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various 'Buy Now, Pay Later' options like Klarna.
Will the print on my case fade over time?
No, we use high-quality sublimation printing technology that ensures your design remains vibrant and scratch-resistant for the lifetime of the product.